Order Fulfillment (Pick Up, Delivery, Shipment, Payment)

  • In-Store Pick Up

    You will be notified and provided with a link for scheduling onsite pick up on completed orders

  • Delivery: Local Delivery

    Local Delivery (San Jose, CA)

    - $10 within 20 miles of 95125

    - More than 20 miles from 95125: Local delivery not available. Only shipping. Shipping rates will apply.

    Pick Up Fee ($0)

    - Feel free to let us know if you would like to pick your order at our location (2175 Stone Ave, Unit 7, San Jose, CA, 95125)

  • Delivery: Shipping Methods

    We commonly use USPS, UPS or FedEx for shipments. Speed options are available to the customer during check out.

  • Payment: Partial Payment Required

    For quoted price of any amount, we require a 50% due at the time of order placement, while the remaining 50% due at the time of delivery.

    Our preferred payment method is via payment of invoice through Paypal. For orders less than $150, payment can be made on site during pick up by cash or card.

  • Payment: Shipping

    Payment is due at the check out for orders that require shipping

  • Return Policy

    Returns or exchanges are not accepted for all custom made products. Refunds are not offered once production has started. Once the final artwork has been reviewed and approved by the client and production has started, we are only able to offer 50% refund should the client change their mind.